Getting Started
What does Picaholic do?:
Picaholic eliminates the time, complexity and cost associated with building dynamic websites. Our easy-to-use editing suite and high-end designer themes enable you to build a state-of-the-art website in a matter of hours, without ever having to program any code. Whether it’s a portfolio, a blog or an online store, simply select a theme, load your content and away you go!
Who is Picaholic for?:
Picaholic is for anyone who requires an exceptional website. Whether you’re blogging, showcasing a portfolio or simply selling, our powerful platform provides you with all the tools you need to create a sophisticated, elegant website. Business large and small, musicians, photographers, artists, even chefs and personal trainers use Picaholic to power their site.
What do I need to get going?:
Just two things:
- Your content ready with a rough idea of where things should go
- A modern web browser to access and use your website’s administration interface
Design
I'm not that technical. Will I be able to create my own site?:
Picaholic was developed with the non-technical person in mind. Our tools allow anyone to create a professionally-designed website in a matter of hours, without the need for any programming skills. We also offer free support and on-page help to guide you through every step of building your site.
How many themes are included?:
When you sign up for Picaholic, you’ll have 4 high-end themes to choose from. Premium themes will be added shortly to the slate and can be selected for an additional charge.
Can the team at Picaholic build the site for me?:
Yes. If you don’t have time and prefer us to build the site for you, we will be more than happy to do it from beginning to end. There is an initial set-up fee of $250, which covers the first 2 hours of work as well as an initial consultation with the Picaholic person who will be building your site. 90% of sites are built within 2 hours, however should your site take any longer, a $50/hr fee will apply.
Do you offer customization of the design?:
No. We don’t customize our designs. When creating themes, our design team strives for perfection, adhering to the following principles throughout the design process:
Our subtle designs ensure your content is never overwhelmed and gets showcased with the perfect balance of aesthetics and functionality.
- Every pixel has a purpose
- Simplicity
- Omit the needless
- Less is more
Our subtle designs ensure your content is never overwhelmed and gets showcased with the perfect balance of aesthetics and functionality.
How much content can I upload?:
There is no limit to the amount of content you can upload or the number of pages you can create.
Do I have to pay for additional design changes once I go live?:
You can make changes to your website whenever you like at no additional cost.
Will my Picaholic site work on a mobile device?:
Yes. Your site is compatible with all mobile devices including iPhone and iPad. Our system auto-detects the user’s device and delivers your website optimized for mobile viewing.
Are the sites Search Engine Friendly?:
Yes. Picaholic is 100% search engine compatible.
Are sites Search Engine Friendly (SEO)?:
Picaholic is built with a clear vision that Search Engines are the most important marketing tools available today.
Picaholic sites include:
- Full HTML version
- Ability to enter Title, Site Description and MetaData
- Ability to enter page specific Title, Site Description and MetaData.
- Clean links
- Full URLs e.g. www.yourdomain.com/about-me
- Proper tagging
- Valid XHTML code
All make your site loved by search engines.
WE also offer a professional SEO service for clients wishing to compete in specific keywords. For more information on our SEO service please click here.
Is there a shopping cart facility?:
This is currently in beta testing and will be released soon.
Is a blog included?:
Yes. A full-featured blog is included with all subscription plans.
Pricing
How much does Picaholic cost?:
Picaholic understands creatives need affordable solutions that won’t break the bank. From as little as $20/mth, creatives can use Picaholic to build their website.
Can I change subscription plans at any time?:
Yes. You can change subscription plans whenever you like. Our billing system will reschedule and pro-rata any new payments automatically.
Can I try Picaholic before I buy?:
Of course. When you sign-up for a Free 30-Day Trial, you will not be billed during this time. If you decide that Picaholic is not for you, then simply cancel your account and you will never be charged. If you’re happy with Picaholic, either let the 30 days lapse and continue using your account or if you’d like to go live sooner, let us know and we’ll activate it right away.
What is the 30-day money back guarantee?:
We offer an additional 30-day money back guarantee from the first payment. Together with the 30-day free trial, you technically get 2 months to play with our system and ensure it is right for you.
Is there a discount if I purchase additional sites?:
Yes. For your second site we’ll extend you a 20% discount. For larger quantities please contact our sales department.
What methods of payment can I use?:
We accept all major credit cards including, Visa, Mastercard, Discover and American Express.
Can I cancel my account at any time?:
Yes. There are no contracts so you can cancel any time. In order to receive a full refund when cancelling, you must do so within 30 days of purchase. No partial refunds are administered past this period. If you’re considering cancelling, please contact us to see if there is anything we can do to keep you on board. Feedback is the most valuable way for us to learn what needs improving.
Hosting & Domains
Is hosting included?:
Is hosting included?:
Yes. All Picaholic sites reside on world class cloud servers powered by Amazon Cloud. Your admin, content and live site reside on different dedicated servers, providing a robust hosting environment. Your live site is pushed to Amazon S3 Global Edge Servers in 18 datacenters globally which serve your website to users in their local region as requested. Each of these edge locations is highly available and load balanced. In addition to providing several layers of redundancy, this will also make your website faster for users as well as search engines.
Can I host the site on my own server?:
No. Picaholic is a Hosted web service and we have no plans to make a downloadable version. Keeping your site on our servers means we can monitor your site 24/7, automatically update it with new technology, and fix bugs instantaneously. This would not be possible if we offered a downloadable version.
Can I use my own domain name?:
Yes, you can use your existing domain name as well as your Email. When you are ready to go live with your site, we will provide you with basic instructions on how to link your domain to your Picaholic site.
Can I register my domain name/email address through Picaholic?:
If you need to register a domain name or email address, we recommend using our affiliate company, Picaholic Hosting and register a domain name from as little as $9.95 including one email address.
Do I have to changeover my domain whilst building my Picaholic site?:
No. While you build your website we provide you with a temporary URL. You only changeover your domain when you are ready to go live.
How long does it take before my website can be live?:
Once you are ready to go live with your site, there is a standard 24-48 hours propagation lag time. This delay is inherent to all websites (not just Picaholic websites) and is not under our control.
Support
Help! I need support!:
If you’re stuck or have any questions regarding your website simply submit a support ticket and our knowledgeable support team will get back to you right away. We strive to answer your questions quickly and clearly. If it’s a billing enquiry, you’ll have access in your admin to view invoices and update any billing information.
Does Picaholic support non-English languages?:
We are currently working on this functionally and will be releasing it soon.
Still looking? Contact us.:

